Frequently Asked Questions
Everything you need to know about your Proven style journey.
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international shipping.
How do I return or exchange an item?
We offer a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How can I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
What payment methods do you accept?
Proven Industries accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at our core. We partner with certified manufacturers who prioritize sustainable fabrics and fair labor practices to ensure our fashion is both durable and responsible.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.