Returns & Exchanges
At Proven Industries, we stand behind the quality of our fashion collections and offer a 30-day window for returns or exchanges on all unworn items. We strive to ensure your complete satisfaction with every garment you purchase from our curated seasonal lines.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5 to 7 business days to your original payment method.